Terms, privacy and care policies

Clinical Disclaimer

The information on this Site is general education. It is not medical advice, and reading it does not create a practitioner and patient relationship with us.

• General information only. Content on the Site does not take your personal circumstances into account. It is not a substitute for advice from your GP, specialist or other treating health professional.
• Who Dr Leech is. Dr Brad Leech holds a PhD and practises as a clinical nutritionist and herbalist. The title “Dr” refers to his doctoral qualification. He is not a registered medical practitioner, does not diagnose any condition and does not prescribe medication. He may request pathology tests where appropriate. He is a member of the Australian Traditional Medicine Society (ATMS).
• Do not change prescribed medicines without your doctor. Do not stop, reduce or start any medicine because of something on the Site. Tell your GP about any herbs, supplements or dietary changes, especially if you are pregnant, breastfeeding, taking prescription medicines or about to have surgery.
• No guarantee of results. Everyone responds differently. Case studies, examples, reviews and testimonials describe what happened for one person and are not a promise of what will happen for you.
• Evidence changes. Research summaries reflect the evidence at the date of publication and may be out of date.
• Testing has limits. Microbiome and other test results are one piece of information. They do not diagnose a condition by themselves and must be interpreted alongside your history and your doctor’s advice.
• Children. Nutritional and herbal approaches for children need extra care. Please involve your child’s GP or paediatrician.
• Independence and relationships we disclose. Dr Leech is employed by Microba Life Sciences as Lead Clinical Educator and uses Microba testing in clinical practice. He holds an Adjunct Fellow appointment at the National Centre for Naturopathic Medicine at Southern Cross University, speaks at industry events and provides product formulation consulting to supplement brands. The views on this Site are his own and do not represent Microba or any other organisation. Dr Leech may earn a commission on some supplements he recommends, on Microba tests and on pathology he requests. We tell you this so you can make an informed choice. You are free to buy any recommended supplement from any retailer.

Appointments, Fees and Cancellations

These terms apply when you book a consultation with Clinical Care by Dr Brad Leech. By booking, you agree to them.

1. Booking and payment. Consultations are booked through Simple Clinics. Payment is due as set out on the booking page, where you can also see our current fees. Fees are in Australian dollars and include GST where applicable.
2. Medicare and private health insurance. Our consultations are not covered by Medicare. Private health fund rebates may be available depending on your fund, your level of cover and the practitioner recognition rules of your fund. We cannot confirm your eligibility, so please check with your fund before you book.
3. Before your first appointment. You must complete the intake forms and consent before your first consultation. Please give accurate and complete information, including your medicines, supplements, allergies, medical history and any pregnancy. We rely on what you tell us.
4. Changing or cancelling. Please give us at least 24 hours’ notice to reschedule or cancel. You can reschedule once at no charge with that notice.
5. Late cancellation and missed appointments. If you cancel or reschedule with less than 24 hours’ notice, or do not attend, you must pay the full consultation fee (100%). We may waive the fee in cases of genuine emergency or illness at our discretion.
6. Late arrival. If you join late, your session will still finish at the scheduled time, and the full fee applies.
7. If we cancel. If we need to cancel or reschedule, we will offer you another time or a full refund of the fee you paid for that appointment.
8. Refunds. If we have not provided a consultation we agreed to provide, you are entitled to a refund. You are also entitled to the remedies in the Australian Consumer Law, which this section does not limit.
9. Testing and supplements are separate. Test kits, laboratory fees and supplements are not included in the consultation fee unless we say so in writing.
10. Between appointments. Please do not use email or messages for urgent health concerns. We aim to reply to non-urgent messages within a few business days. Messages between appointments are for brief administrative questions. If you need clinical advice, please book a follow-up consultation.
11. Ending care. We may decline to start or continue care if it is not suitable for you, if we cannot provide a safe service online, or if these terms are not followed. We will help you find appropriate care elsewhere where we can.
12. Fee changes. We may change our fees. The fee shown when you book is the fee you pay for that booking.

Telehealth Consultations

Our clinic is fully online. Consultations take place by video or phone, using Zoom. By booking, you agree to the following.

1. Online care has limits. We cannot carry out a physical examination. Online care suits many people but not everyone. If we think you need an in-person assessment, urgent care or a GP review, we will tell you and may refer you.
2. Your location and safety. At the start of each consultation we will ask where you are, so we can contact emergency services if needed. Please join from a private place with a reliable internet connection and a working phone, and tell us if anyone else can hear the consultation. If your condition becomes urgent, call 000 (111 in New Zealand) or go to your nearest emergency department.
3. Recording and transcripts. We record consultations on Zoom, or use Zoom’s transcript, and save them securely to our OneDrive so that we can keep accurate notes and prepare your treatment plan. We do this with your consent, given on your intake form or at the start of your consultation. If you prefer that we do not record, tell us before your consultation or at any time, and we will not. Please do not record or screenshot a consultation yourself without our written permission.
4. Technology problems. If the connection fails, we will try to reach you by phone. If the failure is on our side, we will reschedule at no charge. If it is on your side, the cancellation terms may apply.
5. Privacy and security. We use platforms that encrypt information in transit, but no electronic communication is completely secure. Our Privacy Policy explains how we handle your information.
6. Where you are located. We provide consultations to patients located in Australia and New Zealand. Anyone located elsewhere is a general health coaching client, and the section on Clients Outside Australia and New Zealand applies. This includes someone who is usually in Australia or New Zealand but is overseas at the time of the session. We can only offer a consultation if it is lawful for us to do so where you are.
7. Children. For a patient under 18, a parent or guardian must book, give consent and attend the consultation, except where we agree otherwise in writing. We may speak with the child separately where it is appropriate.
8. Sharing information with your doctor. With your consent, we may send a summary of your consultation and treatment plan to your GP or other treating practitioner. We encourage you to keep them informed.

Clients Outside Australia and New Zealand

We offer clinical consultations only to people located in Australia and New Zealand. If you are located anywhere else, including when you are travelling, we can offer general health coaching only, and this section applies to you.

1. What we offer. General health coaching and education. Sessions are not clinical consultations and do not create a practitioner and patient relationship. We do not diagnose, treat or prescribe, and nothing we say is individual medical, nutritional or herbal advice.
2. Your own healthcare. Please rely on your own doctor, pharmacist and other licensed health professionals in your country for diagnosis and treatment. Do not delay, change or stop any care because of something we say.
3. Products and tests. We do not recommend or supply supplements, herbal medicines or tests to people outside Australia and New Zealand, because products that are lawful and safe in Australia may not be where you live.
4. Local laws. You are responsible for making sure that taking part is lawful where you live. By booking, you confirm that you have read this section and accept it.
5. Governing law. Queensland law applies, and the courts of Queensland have exclusive jurisdiction, to the extent the law allows. Laws in your country that cannot be excluded may still apply.
6. Where legal claims are heard. If we cannot settle a disagreement by talking it through, any legal claim must be brought in an Australian court, being the courts of Queensland. To the extent the law allows, we do not agree to take part in legal proceedings in any other country. We would much rather talk first, so please write to us at info@drbradleech.com and we will do our best to put things right.
7. Privacy. Our Privacy Policy applies to your information.

Treatment Plans, Supplements and Testing

These terms apply to the care we provide, including treatment plans, supplement and herbal recommendations and test interpretation.

1. Your plan is personal. A treatment plan is written for you, based on the information you give us. It is not suitable for anyone else, and you must not share, copy or sell it. If your health, medicines or circumstances change, tell us before you continue.
2. Follow-up matters. Plans are designed to be reviewed. Please attend follow-up consultations as recommended, so we can adjust your plan.
3. Tell us everything. Please tell us about all medicines, supplements, allergies, intolerances, pregnancy or breastfeeding, planned surgery and any history of disordered eating. Some herbs and supplements can interact with medicines or be unsuitable in certain conditions.
4. Supplements and herbal medicines. We only recommend products that are included on the Australian Register of Therapeutic Goods. Being on the register does not mean a product has been assessed as effective for your condition. If you have a reaction, stop the product and seek medical help. You can report an adverse event to the Therapeutic Goods Administration. Dr Leech may earn a commission on some of the supplements we recommend. You are free to buy them from any retailer.
5. Dietary advice. Dietary changes carry risks for some people. Please do not make major dietary changes without telling us about any medical conditions, and involve your GP where the changes are significant.
6. Testing. You buy Microba tests through us, and we request the test from Microba on your behalf. Microba, not us, processes your sample and is responsible for the laboratory process and the accuracy of the results. Microba’s own terms and privacy policy apply to what it does. You agree that results may be sent to us so we can interpret them for you.
7. Interpretation has limits. A test result is a snapshot. It does not diagnose a disease and may need to be followed up with pathology ordered through your GP.
8. Test fees. Test fees are paid to us when you order. Once we have requested the test from Microba, the fee is not refundable except as the law requires. We may earn a commission on Microba tests and on pathology we request.
9. Referral. We may recommend that you see your GP or another practitioner, or that we write to them, and we will ask for your consent before doing so.
10. No guarantee of results. We use our professional skill and care, but we cannot guarantee a particular outcome.